Course Details

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Communication Skill Development

About The Course

Did you know that 55% of communication is body language?

In today’s competitive business world and difficult economy, effective communication skills training is more essential than ever before. It is the foundation on which companies and careers are built and a crucial component of lasting success. Whether it’s a face-to-face conversation or a professionally written e-mail exchange, a meaningful message entails establishing a connection that leaves a powerful impression. The courses will help you develop a truly engaging and responsive communication style, leading to positive results for you and your organization.

Upon completing this course you will have the skills to:

Communicate your message with more clarity, and persuasion.
Use humour to your advantage.
Communicate your own goals & ask the right questions.
Speak and write more accurately, by giving clear definitions.
Speak in more optimistic terms.
Give constructive, not destructive criticism.
Avoid accidental "negative commands" such as, "Don't panic!"
Handle difficult people with greater ease.
Distinguish between "a fact" and "an opinion".
Proper use of your body language & voice tones.